Ross Bryson

Education

Bachelor’s of Science in Information and Technologies Management

Darla Moore School of Business ‐ University of South Carolina

Columbia, SC, August 2007

Programming Technology Expertise

HTML/CSS/JavaScript, Bootstrap, JQuery, AngularJS, Vue.js, Node.js, PHP, Coldfusion, IIS, Apache, SQL Server, MySQL, & MongoDB

Additional Technology Expertise

SEO, Mobile First, E‐Commerce Platforms, RESTful API Integrations, Smarty Templates, Git, Crontab, Server Building/Management, Hyper‐V, Symphony & Lucee

Summary of Qualifications

  • Over 14 years of Information & Technology Industry experience in different business sectors, including manufacturing, education, financial, and e‐commerce.
  • Full stack developer and director of email marketing for a major e‐commerce site.
  • Served as the Technical Lead for the Creative Solutions Application Suite by Thomson & Reuters. This suite was used to manage a CPA firm's clients, documents, financial records, tax returns, and audits.
  • Developed and maintained in‐house applications that assist and report on the status and day‐to‐day activities of various information systems within multiple businesses.
  • Full understanding of the impacts that minor changes can make when it comes to information systems.
  • Able to communicate effectively to individuals and large groups.
  • Frequently complimented for communicating technical details and solutions to the user at their own level.
  • Very detail oriented and a firm believer in documentation.

Selected Successes

  • Moved Heels.com from http to https and migrated servers from CentOS to RHEL
  • Designed protocols and oversaw the upgrade from Windows XP to Windows 7 at the University of South Carolina at Lancaster and at Burkett Burkett & Burkett CPAs, P.A.
  • Reduced desktop and laptop deployment times from 4 hours to approximately 30 minutes using Windows Deployment Services
  • Taught many classes on new technologies to improve end‐user productivity
  • Migrated employee email accounts from Exchange 2013 to Office 365

Professional Experience

Lee's Summit School District ∙ Lee's Summit, MO

Web Developer ‐ November 2017 ‐ Now

  • PaymentCentral, a payment processing application that processes student fees and includes an online store. The application processes $1.2 million in sales annually.
  • eApply, this piece of software provides a centralized portal for students, employees, and the public to apply for various activities that the district offers.
  • EventTracker, this application allows buildings to set up events (for instance: dances or presenations) that staff & students can check into using their Employee/Student ID. The system offers various levels of security. It also includes an unattended kiosk mode, as well as an attended mode for looking up attendees.
  • eScheduler, a scheduling tool that integrates with the district's current Student Information System that allows for parents to easily schedule parent/teacher conferences. This tool is also useful for scheduling exam times an other activities.
  • Off Campus Attendance Tracking, a light weight application that allows students, using Google oAuth2, to sign in to a portal that captures their attendance. The application uses the offsite location's IP address to verify the student's attendance. The associated reporting tools cross reference to student's attendance data with their course schedule in the district's Student Information System to show the administrators the attendance data.
  • ContactUs, another light weight utility that creates a contact us form based on the department(s) that a member of the Lee's Summit community would like to contact. The data is organized and sent to the respective parties. Parties can be administered from within the application. Depending on the type of contact, the application decides if the communication should be anonymous and handles that information accordingly.
  • MyLSR7/SSO, primarily using Google's oAuth2, this application creates a more secure, fluid, and single signon for authentication. The application provides a central user account management area for staff, student, third party, and public accounts. The process integrates with LDAP, Google oAuth2, and the district's other user management services.

Heels.com ∙ Charlotte, NC

Director of Web Development and Email Marketing ‐ May 2015 ‐ May 2018

  • Integrate, Update, and Maintain Third Party API Connections with companies like Amazon.com, Jet.com, Paypal.com, Google.com, Cybersource.com, & others
  • Debug and optimize site functionality
  • Develop automated systems for commerce, reporting, and third party integration
  • Facilitate social media integration like building out a shoppable instagram feed
  • Build company transactional emails, monitor click rates, conversions, and contact loss rates
  • Develop strategies for gaining new leads
  • Assist marketing team in the development and deployment of new campaigns
  • Perform many helpdesk duties including but not limited to desktop support and networking

Burkett Burkett & Burkett CPAs, P.A. ∙ West Columbia, SC

IT Specialist ‐ December 2012 ‐ September 2014

  • Managed the firm’s helpdesk, supporting over 50 end‐user's at two sites
  • Oversaw the firm’s terminal, gateway, and production servers
  • Converted over 20 physical servers to virtual machines (Hyper‐V)
  • Implemented and managed much of the firm’s disaster recovery practices
  • Managed replication of virtual machines between sites
  • Supported desktops, Surfaces, iPads, and end‐user’s personal devices as well as back‐of‐the‐house hardware such as routers, switches, servers, and cabling
  • Scheduled outages for application maintenance, oversaw application upgrades and maintenance
  • Responsible for the firm’s data backups, both tape and disk
  • Responsible for troubleshooting applications within the firm to correct and report bugs within applications

BrysonTech.com ∙ Kailua‐Kona, Hawai’i

Owner and Senior Technician ‐ September 2011 ‐ December 2012

  • Provided custom technology support to various customers including community centers, offices, churches, and individuals
  • Built physical and digital networks designed to be robust and easy to use for clients
  • Designed, built, and maintained numerous database driven websites

University of South Carolina at Lancaster ​∙ Lancaster, SC

IT Coordinator ‐ March 2008 ‐ September 2011

  • Provided desktop support for approximately 1800 students and over 100 faculty and staff
  • Administered campus systems, including email, Active Directory, antivirus, WSUS, third party applications, and software updates
  • Tested software compatibility for, and directed the campus‐wide migration to Windows 7
  • Scripted batch files used for remote software deployment within Active Directory Domain
  • Created technical policies for campus management of images, software organization, and wireless network monitoring
  • Taught TSTM 342 ‐ Introduction to Desktop Hardware
  • Managed a staff of two technicians
  • Tested and ensured new software met campus quality and security standards, including HIPAA and FERPA compliance
  • Developed numerous tools and applications to support campus activities